This is an administrative unit assigned to the Office of the Chief of Police. Currently, the unit consists of one lieutenant and one officer and is responsible for internal affairs investigations as assigned by the Chief of Police. The unit works with the human resource department of the City of Jacksonville concerning new hires and recruitment for all positions within the Jacksonville Police Department. The unit is responsible for background investigations on potential applicants of the department. The unit reviews department policy and makes recommendations as necessary to the Chief of Police. The unit is the central hub for receiving and forwarding complaints to the Chief of Police.
The unit prides itself on providing fair and equitable investigations of department employees, and for providing a thorough and in-depth investigation of all potential applicants of the department. Thereby helping to facilitate accountability and self-examination of department personnel, and helping to achieve ethical standards within the department.