When you're faced with an emergency, the more you can do to save time, the better.
That's why you should always call 911 whenever you need emergency help from the Police, Fire or EMS (Emergency Medical Services).
Train your entire family to use 911, even a young child can learn to recognize an emergency and know how to dial three easy digits.
A 911 emergency is easy to recognize, if you think people or property are at risk, don't hesitate. Here are some examples:
- Any crime in progress
- Any fire or risk of fire
- Whenever you need an ambulance fast
- A motor vehicle accident
- A break in or burglary in progress
- Any suspicious or dangerous condition
Your family should also know not to tie up a 911 line for general information. When you shouldn't call 911:
- Road conditions, licenses, permits, or to speak to an individual office.
- Calls to non-emergency agencies like the water, light, sewer or recreation facilities.
- Billing information.
- Follow up inquiries to previous emergencies.
- To get a phone number for a business or individual.
You can also help minimize non-emergency calls to 911 by doing the following:
- Learn the non-emergency telephone numbers to reach help in your area.
- Don't allow children to play on the telephone.
- Refrain from programming your phone to automatically dial 911 when one button is pressed.
- Lock the keypad on your wireless phone when it is not in use, to avoid accidental 911 calls.
****HOME PHONES AND CELL PHONES CAN STILL BE USED TO CALL 911 WITHOUT SERVICE THROUGH A TELEPHONE PROVIDER. PLEASE DO NOT ALLOW CHILDREN TO PLAY WITH DISCONNECTED CELL PHONES.****