Employee Assistance Program

The City of Jacksonville has obtained the services of Southwest EAP (employee assistance program) for City employees to utilize. An EAP is a confidential service designed to help employees and their families with personal or work related problems. Southwest EAP is free to you and your immediate family and is provided by the City to assist you in areas such as:

  • Stress management
  • Emotional issues
  • Depression and anxiety
  • Career concerns and job stress
  • Child and Elder care resources
  • Marriage/Relationship issues
  • Budgeting and Financial Referrals

We cannot stress enough the importance that the City places on its' employees and we want nothing more than for you to be able to confidentially get assistance with personal and professional situations in your life.

This benefit is available for you immediately and is available 24/7. Their contact information is 501.663.1797 or 1.800.777.1797. You may also visit the Southwest EAP website.